{"id":116,"date":"2016-07-21T18:06:18","date_gmt":"2016-07-21T18:06:18","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/licensure-and-certification\/?page_id=116"},"modified":"2026-03-27T10:03:33","modified_gmt":"2026-03-27T14:03:33","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/licensure-and-certification\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"
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\n\t

Divisions within the Office of Licensure and Certification<\/h2>\n

The Division of Acute Care Services<\/a>\u00a0is responsible for the licensing hospitals, home care, and hospice programs.\u00a0 The division monitors managed care health insurance plans and private review agents and under CLIA conducts the certification inspections for clinical laboratories. This division is also responsible for the Medicare certification of hospitals, home health agencies and hospice programs as well as, a variety of medical services and facilities.<\/p>\n

The Division of Long Term Care Services<\/a> is responsible for the licensing and federal certification of nursing facilities and Medicaid certification of intermediate care facilities for the intellectually disabled (ICF\/IIDs).<\/p>\n

The Certificate of Public Need Program<\/a> works to promote comprehensive health planning to meet the needs of the public, avoid unnecessary duplication of medical care facilities and to provide a procedure for resolving questions about the need to construct or modify medical care facilities.<\/p>\n

The Complaint Unit<\/a> receives complaints about health care facilities that may have violated a regulation or law.<\/p>\n

VDH Privacy Policy<\/a><\/p>\n

\n

Contact Information<\/h2>\n

Area Code 804<\/strong> for all numbers<\/p>\n

Main Number:<\/strong> Tel: 367-2102 \/ Fax: 527-4502<\/p>\n

To file a Complaint:<\/strong><\/p>\n

    \n
  • Hotline: <\/strong>1-800-955-1819<\/li>\n
  • Richmond Metro Area:<\/strong> 367-2106<\/li>\n<\/ul>\n

    Director and Administration:<\/strong> Tel: 367-2102 \/ Fax: 527-4502<\/p>\n

      \n
    • Policy and Regulation: <\/strong>Tel: 367-2157 \/ Fax: 527-4502<\/li>\n<\/ul>\n

      Divisions<\/h3>\n

      Acute Care Services: <\/strong>Tel: 367-2104, 367-2132 \/ Fax: 527-4504<\/p>\n

        \n
      • Division Director:<\/strong> 367-2156<\/li>\n<\/ul>\n

        Supervisor (Hospitals, ESRD, ASC) \u2013 Tel: 367-2164
        \nSupervisor (Home Care Organization) \u2013 Tel: 367-2104
        \nSupervisor (Home Health and Hospice) \u2013 Tel: 367-4877
        \nSupervisor (CLIA) \u2013 Tel: 367-2127<\/p>\n

        Certificate of Public Need:<\/strong> Tel: 367-2126 \/ Fax: 527-4501<\/p>\n

          \n
        • Certificate of Public Need Director:<\/strong> Tel: 367-1889<\/li>\n<\/ul>\n

          Supervisor (COPN) \u2013 Tel: 367-2137
          \nSupervisor (MCHIP) \u2013 Tel: 367-2128<\/p>\n

          Long Term Care Services:<\/strong> Tel: 367-2100 \/ Fax: 527-4502<\/p>\n

          MDS\/RAI Coordinator:<\/strong> Tel: 367-2141<\/p>\n

          MDS\/RAI Engineer: <\/strong>Tel: 367-6636<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

          Divisions within the Office of Licensure and Certification The Division of Acute Care Services\u00a0is responsible for the licensing hospitals, home care, and hospice programs.\u00a0 The division monitors managed care health insurance plans and private review agents and under CLIA conducts the certification inspections for clinical laboratories. This division is also responsible for the Medicare certification […]<\/p>\n","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-116","page","type-page","status-publish","hentry"],"yoast_head":"\nContact Us - Licensure And Certification<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/licensure-and-certification\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - Licensure And Certification\" \/>\n<meta property=\"og:description\" content=\"Divisions within the Office of Licensure and Certification The Division of Acute Care Services\u00a0is responsible for the licensing hospitals, home care, and hospice programs.\u00a0 The division monitors managed care health insurance plans and private review agents and under CLIA conducts the certification inspections for clinical laboratories. 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