{"id":7204,"date":"2025-06-03T15:50:53","date_gmt":"2025-06-03T19:50:53","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/emergency-preparedness\/?page_id=7204"},"modified":"2026-02-11T13:41:56","modified_gmt":"2026-02-11T18:41:56","slug":"health-alert-network-han","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/emergency-preparedness\/health-alert-network-han\/","title":{"rendered":"Health Alert Network (HAN)"},"content":{"rendered":"
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WHAT IS EVERBRIDGE?<\/strong><\/p>\n

Everbridge also known as Health Alert Network (HAN) is a\u00a0service that allows VDH to alert you in the event of an emergency. You\u00a0may update\u00a0your contact information or your location. The information you provide is protected and will not be used for any other purpose.<\/p>\n

HOW IT EVERBRIDGE\/HAN WORKS?<\/strong><\/p>\n

When we issue a notification about a potential safety hazard or concern, you will receive a message on the voice or text communication methods that you have registered. If requested for the notification, you can confirm that you have received the message and you will not be contacted by any subsequent methods regarding that particular notification. If you do not confirm, the system will continue to attempt to reach you at all of the contact paths that you have registered.<\/p>\n

Member Portal Link<\/a><\/strong><\/p>\n

Tech Support:<\/strong><\/p>\n

During regular business hours (8am-5pm, M-F)<\/p>\n

han@vdh.virginia.gov<\/a><\/p>\n

804-864-7179 or 804 864 8238<\/p>\n

After regular business hours\u00a0(FOR EMERGENCIES ONLY!!)<\/strong><\/p>\n

Everbridge Help Desk:\u00a0 866-436-4911<\/p>\n

 <\/p>\n

2026 HAN Group Manager & Dispatcher Refresher Training Schedule<\/strong><\/p>\n

Course Title: VDH: Everbridge\u00a0HAN\u00a0Group\u00a0Manager\u00a0&\u00a0Dispatcher\u00a0Refresher\u00a0Training<\/p>\n

Course Title: Course ID:\u00a01059198<\/a><\/strong><\/span><\/p>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Day\/Date\/Time<\/strong><\/td>\nTopic<\/strong><\/td>\nJob Aid<\/strong><\/td>\n<\/tr>\n
Tuesday, January 13, 2026 \/ 9:30am-10:30am
\nCompleted<\/strong><\/td>\n		Sending Notifications<\/td>\nSending Notifications Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, February 10, 2026 \/ 9:30am-10:30am
\nCompleted<\/strong><\/td>\n		Contacts Tab (Group Managers only)<\/td>\nContacts Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, March 10, 2026 \/ 9:30am-10:30am<\/td>\nReports Tab (Group Managers only)<\/td>\nReports Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, April 7, 2026 \/ 9:30am-10:30am<\/td>\nUniverse Tab and Dashboard Tab<\/td>\nUniverse Tab Job Aid<\/a><\/span>
\nDashboard Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, May 12, 2026 \/ 9:30am-10:30am<\/td>\nSending Notifications<\/td>\nSending Notifications Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, June 9, 2026 \/ 9:30am-10:30am<\/td>\nContacts Tab (Group Managers only)<\/td>\nContacts Tab Job Aid<\/span><\/a><\/td>\n<\/tr>\n
Tuesday, July 7, 2026 \/ 9:30am-10:30am<\/td>\nReports Tab (Group Managers only)<\/td>\nReports Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, August 11, 2026 \/ 9:30am-10:30am<\/td>\nUniverse Tab and Dashboard Tab<\/td>\nUniverse Tab Job Aid<\/a><\/span>
\nDashboard Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, September 15, 2026 \/ 9:30am-10:30am<\/td>\nSending Notifications<\/td>\nSending Notifications Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, October 6, 2026 \/ 9:30am-10:30am<\/td>\nContacts Tab (Group Managers only)<\/td>\nContacts Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n
Tuesday, November 10, 2026 \/ 9:30am-10:30am<\/td>\nReports Tab (Group Managers only)<\/td>\nReports Tab Job Aid<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

State HAN Administrator: Rich Watson, Richard.watson@vdh.virginia.gov<\/span><\/a><\/strong><\/p>\n

HAN Group Managers are responsible for adding\/deleting contacts for a work unit.\u00a0 A listing of Group Managers can be downloaded\u00a0here<\/a><\/strong><\/span>.<\/p>\n

If you need to perform Group Manager or Dispatcher tasks, you need to go\u00a0here<\/a><\/strong><\/span>.<\/p>\n

 <\/p>\n

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<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

WHAT IS EVERBRIDGE? Everbridge also known as Health Alert Network (HAN) is a\u00a0service that allows VDH to alert you in the event of an emergency. 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