{"id":85,"date":"2016-04-14T15:47:32","date_gmt":"2016-04-14T15:47:32","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/drinking-water\/?page_id=85"},"modified":"2026-03-03T09:51:12","modified_gmt":"2026-03-03T14:51:12","slug":"information-for-consumers","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/drinking-water\/information-for-consumers\/","title":{"rendered":"Information for Consumers"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1418 size-full\" src=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/WellDevelopmentProcedures_clip_image002.jpg\" width=\"168\" height=\"114\" \/><\/p>\n<ul type=\"disc\">\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/about-us\/boil-water-faqs\/\">Boil Water Procedures<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/2005_11_17_faq_fs_healthseries_filtration.pdf\">EPA Home Filtration Fact Sheet<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/fluoridation\/\">Fluoridation<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/Iron-and-Manganese-FAQs.pdf\">Iron and Manganese FAQs<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/Hexavalent-ChromiumFAQs.pdf\">Hexavalent Chromium FAQs<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/lead-and-copper-information\/\">Lead in Drinking Water<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/legionella-information-for-consumers-and-building-owners\/\"><em>Legionella<\/em> &#8211; Information for Consumers and Building Owners<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/information-for-consumers\/listing-of-waterworks-and-owners\/\">List of Waterworks Owners\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/water-infrastructure-security\/\">Security<\/a><\/li>\n<\/ul>\n<p>State governments, such as Virginia, are approved to implement these rules and drinking water standards for EPA through the <a href=\"https:\/\/law.lis.virginia.gov\/admincode\/title12\/agency5\/chapter590\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Waterworks Regulations<\/strong><\/a>. Virginia has established secondary standards (nuisance-related) for drinking water in the Waterworks Regulations also.<\/p>\n<p><strong>Consumer Complaints:<\/strong><br \/>\nIf you have a complaint please contact a representative from one of our field offices using contact information found on our <a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/contact-us\/\">contact us page<\/a>.\u00a0 Your request will be documented by the designated field office to use as reference.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boil Water Procedures EPA Home Filtration Fact Sheet Fluoridation Iron and Manganese FAQs Hexavalent Chromium FAQs Lead in Drinking Water Legionella &#8211; Information for Consumers and Building Owners List of Waterworks Owners\u00a0 Security State governments, such as Virginia, are approved to implement these rules and drinking water standards for EPA through the Waterworks Regulations. Virginia [&hellip;]<\/p>\n","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-85","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information for Consumers - Drinking Water<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/information-for-consumers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information for Consumers - Drinking Water\" \/>\n<meta property=\"og:description\" content=\"Boil Water Procedures EPA Home Filtration Fact Sheet Fluoridation Iron and Manganese FAQs Hexavalent Chromium FAQs Lead in Drinking Water Legionella &#8211; Information for Consumers and Building Owners List of Waterworks Owners\u00a0 Security State governments, such as Virginia, are approved to implement these rules and drinking water standards for EPA through the Waterworks Regulations. 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