{"id":8408,"date":"2025-08-26T11:03:06","date_gmt":"2025-08-26T15:03:06","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/drinking-water\/?page_id=8408"},"modified":"2025-10-30T14:12:32","modified_gmt":"2025-10-30T18:12:32","slug":"bw-information-for-utilities","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/drinking-water\/bw-information-for-utilities\/","title":{"rendered":"Boil Water Information for Utilities"},"content":{"rendered":"<div id=\"pl-8408\"  class=\"panel-layout\" ><div id=\"pg-8408-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8408-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8408-0-0-0\" class=\"so-panel widget widget_pt_tabs pt-widget-tabs panel-first-child panel-last-child\" data-index=\"0\" >\t\t\t<div class=\"pt-tabs\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<ul class=\"pt-tabs__navigation  nav  nav-tabs\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t\t\t\t\t<a class=\"nav-link  active\" data-toggle=\"tab\" href=\"#tab-information-for-utilities\" role=\"tab\">Information for Utilities<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t\t\t\t\t<a class=\"nav-link\" data-toggle=\"tab\" href=\"#tab-contact-us\" role=\"tab\">Contact Us<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<div class=\"pt-tabs__content  tab-content\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tab-pane  fade  in  active\" id=\"tab-information-for-utilities\" role=\"tabpanel\">\n\t\t\t\t\t\t\t<div id=\"pl-w68adea43b5d25\"  class=\"panel-layout\" ><div id=\"pg-w68adea43b5d25-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68adea43b5d25-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68adea43b5d25-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-w68adea43b5d25-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><em>Information displayed on this page is designed for water utilities preparing to or actively responding to a boil water incident.\u00a0 If you are a consumer seeking information about boil water advisories, click the \"Information for Consumers\" tab at the top of this page.\u00a0 <a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/02\/BWA-Flow-Chart.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7959\" src=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-232x300.jpg\" alt=\"\" width=\"475\" height=\"614\" srcset=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-232x300.jpg 232w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-791x1024.jpg 791w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-768x994.jpg 768w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-1187x1536.jpg 1187w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1-1583x2048.jpg 1583w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Flow-Chart-1.jpg 1700w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/a><\/em><\/p>\n<p><strong>Guidance on Main Break Types and Responses<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/01\/FINAL-Main-Break-information-checklist-fillable-SJK.docx\">Main Break Reporting Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-chlorination.pdf\">Main Break Types and Responses \u2013 chlorinated system<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-NON-chlorination.pdf\">Main Break Types and Responses \u2013 non-chlorinated system<\/a><\/li>\n<\/ul>\n<p><strong>VDH Templates:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/1-Confirmed-Microbial-Contamination.docx\">1 Confirmed Microbial Contamination<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/2-Elevated-Turbidities-at-Filters.docx\">2 Elevated Turbidities at Filters<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/3-Zero-or-Negative-System-Pressure-at-Waterworks.docx\">3 Zero or Negative System Pressure at Waterworks<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/4-Low-Distribution-Pressure-Emergency-Notice.docx\">4 Low Distribution Pressure - Emergency Notice<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/5-Watermain-Break-Emergency-Notice.docx\">5 Watermain Break - Emergency Notice<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/6-Flooding-of-wells-Emergency-Notice.docx\">6 Flooding of well(s) - Emergency Notice<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/7-GUDI-Source-Determined.docx\">7 GUDI Source Determined<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/8.-GUDI-Source-Requiring-At-Least-4-Log-Inactivation-of-Viruses.docx\">8. GUDI Source Requiring At Least 4-Log Inactivation of Viruses<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/9-Chemical-Contamination-Emergency-Notice.docx\">9 Chemical Contamination Emergency Notice<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/10-Unknown-Chemical-Contamination.docx\">10 Unknown Chemical Contamination<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/11-Boil-Water-Advisory-Lifted.docx\">11 Boil Water Advisory Lifted<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/12-Drinking-Water-Problem-Corrected.docx\">12 Drinking Water Problem Corrected<\/a><\/li>\n<\/ul>\n<p><strong>Standard Templates<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Template-E.-coli-MCL.docx\">BWA Template - E. coli MCL<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Template-General.docx\">BWA Template - General<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/BWA-Template-Waterborne-Disease.docx\">BWA Template - Waterborne Disease<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/DND-Template-General.docx\">DND Template - General<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/DNU-Template-General.docx\">DNU Template - General<\/a><\/li>\n<\/ul>\n<p><strong>Other Resources<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/Flushing-Instructions-AFTER-an-Advisory-is-Lifted.docx\">Flushing Instructions AFTER an Advisory is Lifted<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/03\/Released-Water-Emergency-Toolkit-Version-1.docx\">Released Water Emergency Toolkit Version 1<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tab-pane  fade\" id=\"tab-contact-us\" role=\"tabpanel\">\n\t\t\t\t\t\t\t<div id=\"pl-w68adea43b5d28\"  class=\"panel-layout\" ><div id=\"pg-w68adea43b5d28-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68adea43b5d28-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68adea43b5d28-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-w68adea43b5d28-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Office of Drinking Water Contact Information<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Visit our Contact Us web page for more information on how to contact Office of Drinking water staff.<\/p>\n<p>Also, see a list of field office staff by selecting a county from the web map below.<\/p>\n\n<!-- iframe plugin v.6.0 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" src=\"https:\/\/vdh-odw.maps.arcgis.com\/apps\/webappviewer\/index.html?id=b04b549b1481422a8db8194b8ffcd7b5\" width=\"100%\" height=\"500\" scrolling=\"yes\" class=\"iframe-class\" frameborder=\"0\"><\/iframe>\n\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Information for Utilities Contact Us Information displayed on this page is designed for water utilities preparing to or actively responding to a boil water incident.\u00a0 If you are a consumer seeking information about boil water advisories, click the &#8220;Information for Consumers&#8221; tab at the top of this page.\u00a0 Guidance on Main Break Types and Responses [&hellip;]<\/p>\n","protected":false},"author":646,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-8408","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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